FAQ
Your questions, answered
What you need to know about repair, fees and delivery.
Is there a diagnostic fee?
Diagnosis is chargeable. The fee depends on the device or board type and is communicated via WhatsApp. If you accept the repair, the diagnostic fee is deducted from the total repair cost. If you decline the quote, only the diagnostic fee is payable. If the device or board cannot be repaired, no fee is charged.
Will you ask for my approval?
Yes. After diagnosis we send you a quote. We never begin repair work without your approval.
How long does a repair take?
Diagnosis and repair times depend on the condition of the device and parts availability. An estimated timeframe is given individually; we do not promise a fixed turnaround.
Do repairs come with a warranty?
The warranty covers the fault we repaired. Its duration and scope depend on the work performed and are explained to the customer.
Can you remove the board from my appliance?
For circuit board repairs, boards must be delivered already removed. We do not offer on-site service or removal and refitting. Computers, laptops, home/office UPS units and power supplies can be delivered as complete devices.
Can I send an item from anywhere in North Cyprus?
Yes. Contact us via WhatsApp before dispatch. Repaired devices and boards can be returned by courier across North Cyprus. The customer pays delivery costs in both directions.
Which brands do you accept?
We work independently of brands. We initially assess repair suitability using information and photos sent via WhatsApp. Final diagnosis is carried out at the workshop.
Which languages can I use to contact you?
WhatsApp communication is available in Turkish and English.
ACDINC ELECTRONICS
Let’s take a look at the fault.
Send the device or board make/model, a description of the fault and photos via WhatsApp.